Documentation
Desktopshipper
Submit a Ticket
Go to Customer Portal
Troubleshooting
Onboarding
PDF Downloads
1 to 1 Shipping
Overview
Carriers
Features
Shipping
Batch Shipping
Ship V2
Global Settings
Filter out services with default packaging when pre-loaded DIMs exceed default packaging DIMs.
Carriers
Fedex
Amazon
Pitney Bowes
UPS
Troubleshooting
Errors: Shipping
Errors: Carrier
DSOM Issues
DSX Issues
Printer and Label Issues
How to
Manage Carrier Options
End Of Day
Labels & Printers
Upload Rates
Process Returns
Import & Export Data
Profile Management
Manually Create Shipments
Voiding
Shipping
Editing Orders
DSX Settings
Shipments
Supported Integrations
Integrations
API Integration
Shopgoodwill
3PL Camelot
Backend Settings
DSX
DSX Install
Workstation Settings
Workstation Settings- Processing
Workstation Settings- Box Level Detail
Workstation Settings- Misc
Printer Settings
ZPL Settings
DSX Hardware
Company Processes
Profiles
What is a Profile
Profile Setup
Optional Profile Setup
Location
Carrier Mappings
Carrier Mapping Basics
Carrier Mapping Advanced
ShipV2 UI
Filters
Home Dashboard
API
Fields
Packaging
Back to home
Documentation
Troubleshooting
Onboarding
PDF Downloads
1 to 1 Shipping
Overview
Carriers
Features
Shipping
Batch Shipping
Ship V2
Global Settings
Filter out services with default packaging when pre-loaded DIMs exceed default packaging DIMs.
Carriers
Fedex
Amazon
Pitney Bowes
UPS
Troubleshooting
Errors: Shipping
Errors: Carrier
DSOM Issues
DSX Issues
Printer and Label Issues
How to
Manage Carrier Options
End Of Day
Labels & Printers
Upload Rates
Process Returns
Import & Export Data
Profile Management
Manually Create Shipments
Voiding
Shipping
Editing Orders
DSX Settings
Shipments
Supported Integrations
Integrations
API Integration
Shopgoodwill
3PL Camelot
Backend Settings
DSX
DSX Install
Workstation Settings
Workstation Settings- Processing
Workstation Settings- Box Level Detail
Workstation Settings- Misc
Printer Settings
ZPL Settings
DSX Hardware
Company Processes
Profiles
What is a Profile
Profile Setup
Optional Profile Setup
Location
Carrier Mappings
Carrier Mapping Basics
Carrier Mapping Advanced
ShipV2 UI
Filters
Home Dashboard
API
Fields
Packaging
Troubleshooting
Errors: Shipping
Error: Total customs weight greater than its own weight
Cloud Shipping Error: Missing or invalid ship to attention name
Error Messages - Shipping
UPS Error: Missing or Invalid ship from attention name
143177: Failed to generate labels through UPS service: UPS rejected request: Invalid sold to postal code. Valid length is 0 to 9 alphanumeric
UPS Shipping error "Failed to generate labels through UPS service. Sequence contains no elements"
UPS shipping error: "All requested packages failed to generate labels for chosen carriers Failed to generate labels through UPS service: UPS rejected request: Missing or invalid shipper name\"
See more
Errors: Carrier
FEDEX (Smartpost) - Error: Invalid Hub ID
RRD - Rate Upload Error
DSOM Issues
Internet Options
DS Cloud Print Utility - Error: DSCloud API Check Failed with Fatal Exception (FAIL_CREDS). Please contact support for assistance.
DSX Issues
DSX - Anti Virus / Security Exceptions
Printer and Label Issues
Unable to connect to Device and Printers
Label Printer - Labels are cutting off
