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      Canada Post

      This document provides an overview of using Canada post in DesktopShipper.

      What is Canada Post?

      Canada Post is the largest and most popular shipping carrier for shippers located in Canada. The service offers on-time delivery guarantees, tracking, and signature options. Canada Post ships domestically (within Canada), to the United States, and internationally to over 190 countries. 

      Note: Assistance from Implementation is required to finalize setup of Canada Post on the DesktopShipper account.

      Canada Post in DesktopShipper

      Canada Post rates are obtained from the Canada Post API.

      Canada Post labels are obtained from the Canada Post API.

      Available Ship Methods

      Within Canada

      CAN10: Expedited Parcel

      CAN11: Regular Parcel

      CAN12: Priority

      CAN13: Xpresspost

      Canada to US

      CAN01: Expedited Parcel USA

      CAN02: Priority Worldwide Envelope USA

      CAN03: Priority Worldwide pak USA

      CAN04: Priority Worldwide parcel USA

      CAN05: Xpresspost USA

      CAN06: Expedited Parcel USA

      CAN07: Tracked Packet - USA

      CAN08: Small Packet USA Air

      International Services

      CAN21: Xpresspost International

      CAN22: Priority Worldwide Envelope INT'L

      CAN23: Priority Worldwide pak INT'L

      CAN24: Priority Worldwide parcel INT'L

      CAN25: International Parcel Air

      CAN26: International Parcel Surface

      CAN27: Tracked Packet - International

      CAN28: Small Packet International Surface

      CAN29: Small Packet International Air

      Steps for Setting up Canada Post in DesktopShipper

      1. Sales will quote the setup fee.

      2. After the quote is approved by the customer, an Imp tech is assigned. 

      3. A deal will be created with Canada Post onboarding form attached. Implementation tech will have to request the customer's required info. 

      4. Add a Canada Post account and fill out the required settings.

      5. After Canada Post generates a account number, enter it in the Canada Post settings.

      6.Test rating and shipping several orders.

      7. Run EOD and confirm the close was successful. 

      Adding a Canada Post Account

      • Navigate to Settings and click "Carrier Accounts".

      • Click "+New Carrier Account".

      Select Canada Post from the list.

      Fill in the fields. 

      1. Enter a unique "Account Name" to individualize all Canada Post accounts.

      2. Toggle to the right to enable the account. Enabling sample mode will create fake postage only. 

      3. (Optional) Enable "Carrier Pickup" if the customer wants Canada Post to pickup packages at their facility.

      4. (Optional) A "Shipping Point" is a local location where the customer can drop off their packages as well as pick up shipping supplies. The customer can obtain a shipping location number though Canada Post's website or app.

      5. (Optional) Select the type of Payment Method the customer wishes Canada Post to bill with. 

      6. (Optional) If the customer has a contract with Canada Post for discounted rates, their "Contact ID" links them to that contract.

      7. (Optional) The "Refund Request Email" is the email address that Canada Post will use to communicate with the customer if they submit a refund request with the carrier. 

      Once you save the settings you will be navigated to Canada Posts login page. 

      • Log in to Canada Post.

      Canada Post will create an account number.

      • Once you have obtained the account number, manually enter it into the "Account Number" field.

      Viewing Canada Post in DesktopShipper

      The following icon on the order grid indicates a Canada Post order. 

      Canada Post Label

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